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Dylan E
1 reviews | Active since Mar 2019
13 Mar 2019, 15:00
MTN Cradock ~ Bad Customer Service
The managet at the MTN store in Cradock Eastern cape is not only pergaps the most *********** "manager", but also is careless when it comes to customer service. For 5 months now, they have not been able to assist me in any way and now blames the employees that have already left the company. No manager can be ******** even when the employees employed under them has left because whatever they were working on, should have been handed over during the exit. JULIA, the manager at this specific store, is rude and is conveniently blaming others for her managerial shortfalls...
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Replies (1)MTN South Africa's replyOfficial
14 Mar 2019, 11:40Good day Dylan
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
MTN South Africa's reply14 Mar 2019, 11:40
Official
Good day Dylan
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
