MTN coverup ***** on my line and 3 months fail to fix it or account

3 Months trying to get MTN to explain.

1. the ********** upgrade on my line. 2. MTn failure to delivery airtime and data paid for.

Ayoob B from PE Cape Rd office. Ignores emails. Heidi M as well (managers manager) Everyone Ignores taking responsibility and passes the buck assuming everyone else is doing things when NO ONE is

Every email i have to send 3x and it is still ignore

MTN managers and staff clearly avoiding accepting responsibility which is appalling covering up ***** on my account committed by their staff.

MTN solution "sign a new contract and we will get it fixed" how about fix it 1st before entrapping me in a new contract that approach is *********