Mtn coverage outage

Mtn is pathetic when it comes to caring for customers. They choose where the customer is from in order to assist you effectively. If you are from a rural area they treat you as if your money is different as if they are doing u a favour maybe you are getting free airtime and data and should not complain if you have a problem. We have been out of coverage from the beginning of August and I reported the matter, I was directed to their coverage department and I reported to them. Till today they have not fixed the problem. I communicate with them weekly but they tell me they are fixing the matter and they don’t know when it will be up and running. I mean every company has a turnaround time and they are telling me they don’t, bull****. If it was another company I would assume they probably have financial problems but it’s MTN and everybody knows MTN has enough money to to buy Eskom but they clearly just don’t want to assist us because we don’t matter, we are not customers enough. My name is Syabonga Candy Ndlovu.