1 reviews | Active since May 2018
I logged a complaint regarding the poor coverage at home in February. It still has not been resolved. As a matter of fact I have escalated the complaint and although the branch tried to give me feedback, MTN coverage did not. I have to drive 10km to get decent coverage and with the lock down looming , it is unacceptable. I have been a loyal customer for almost 20 years and are currently paying for 6 useless contracts. MTN advertise that they have got my back but it is an utter lie! I can not even access an essential service (which I am paying for) If any one at MTN coverage would bother to take a moment and contact me with a viable solution, whether it is signal boosters, getting the tower which is about 300m from my home to work AND a credit for the period that I have wasted money on this useless coverage , it would be greatly appreciated. But wait that might take another 3 months to happen.
Best regards,
Best regards,
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