RT
Raymanda T
1 reviews | Active since Sept 2015
04 Sept 2015, 21:14
MTN COVERAGE
What on earth is happening with the MTN coverage in the Betty's Bay Hangklip area? All of a sudden no coverage and nobody to talk to to complain. Problems also in the Cape Town area lately.<br> What on earth is one to do when you are trying to reach your mother, who is ill and has an MTN phone? Am I supposed to call MTN from my cell phone to find out what's going on or go stand in a store to find out if MTN is having problems, in general?<br> <br> I read on News 24 that there are numerous complaints of MTN customers complaining of MTN *****ing their data or not giving them value for money and costs suddenly jumping by astronomical amounts.<br> I would like an answer from MTN.
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Replies (1)
MTN South Africa's replyOfficial
16 Sept 2015, 12:50Hello Raymanda,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list :
https://www.mtn.co.za/_LAYOUTS/MTN.SP2010.FormsData/Networkcoveragequery.aspx
Forward the completed mail to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem?
Please accept our apologies for the inconvenience experienced.
Warm Regards
Ntebaleng
REQ:***
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list :
https://www.mtn.co.za/_LAYOUTS/MTN.SP2010.FormsData/Networkcoveragequery.aspx
Forward the completed mail to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem?
Please accept our apologies for the inconvenience experienced.
Warm Regards
Ntebaleng
REQ:***
Best regards,
MTN South Africa's reply16 Sept 2015, 12:50
Official
Hello Raymanda,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list :
https://www.mtn.co.za/_LAYOUTS/MTN.SP2010.FormsData/Networkcoveragequery.aspx
Forward the completed mail to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem?
Please accept our apologies for the inconvenience experienced.
Warm Regards
Ntebaleng
REQ:***
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list :
https://www.mtn.co.za/_LAYOUTS/MTN.SP2010.FormsData/Networkcoveragequery.aspx
Forward the completed mail to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem?
Please accept our apologies for the inconvenience experienced.
Warm Regards
Ntebaleng
REQ:***
Best regards,