MTN could care less

--Original Message--<br> From: [Email Removed]<br> Date: 3/7/2016 11:23:09 AM<br> To: [Email Removed]<br> Subject: Miss Debra Armstrong<br> On the 10 of January, a contract was signed at MTN pavilion for a TV and modem for Miss Debra Armstrong.<br> <br> Miss Armstrong has been back to the branch several times since this date as she has not received the TV for which she has already had two instalments of R539 taken off her account. She has been fobbed off several times that she has returned, with promises of emails and follow ups, still she has not heard back from the branch. Over a month ago they said is would take 5 working days !<br> <br> Please email me when she can expect the TV and why they have not responded to any of her requests for an answer.<br> <br> Kind regards<br> Nicola Brill<br> <br> <br> On Monday, 7 March 2016, 11:59, Customer Care wrote:<br> <br> Good day Nicci,<br> Thank you for emailing Customer Care.<br> We apologize for the delayed response.<br> Kindly be advised that we need the account holder to be the one contacting customer care.<br> We trust that you find the above in order.<br> Kind Regards,<br> Sanele Nhlapho <br> When the account holder phoned them their system was down and we were <br>