MVT
Mar-Louise Van Tonder

1 reviews | Active since Jun 2020

30 Jun 2020, 12:49

MTN costed me my job and I will sue them if they don't pay me every cent back that I lost with this current situation

I have a contract with MTN. It is currently on month to month basis because I was still deciding whether I want a new 2 year contract. I am writing this now, because I have cooled down, because I don't want to swear on social media. I had a job interview on the day MTN blocked my phone. I always have money in my bank account for my debit orders. On the day of my interview they blocked my phone. I was running around like crazy, finished R250 airtime to try and get it unblocked asap. I had to drive around and used up a lot of petrol money to get it unblocked. It turned out that the monthly fee that they were suppose to debit from my account bounced back and it was the first time ever that it happened, although there was enough for all my debit orders. Not only did I spend all my airtime, petrol and what else to get it unblocked. I was late for my whatsApp interview. So obviosly didn't get the job although I tried to explain my situation. I didn't realise that the money wasn't deducted, because it is a small fee and in the 10 or more years that I used MTN as my service provider this never happened. I lost money, my job and my anxiety levels was so high had to see a doctor. I know I can't travel back in time , but I want all the money back or else I will sue you.

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