MTN Corporate - no feedback

requested an upgrade on a corporate contract and have not received feedback more than a week later. Placed a call with the Corporate team today and was told that the delay is with the credit team. I do not believe this for one minute. <br> <br> This is poor service. Bet if i had to walk into an MTN store, i would received a phone witihin a day. better yet sure it would be easier to port my number to another network.