MTN corporate Legal Call center Not available

I am trying to get a new contract with MTN and I have been told that my previous account (from 2012) has been handed to the corporate legal department yet no one has ever tried to contact me regarding this. I have been trying to call this legal department for over 2 days now. this is totally unacceptable, I firstly should have been made aware if there was an issue on my account in 2012 already before i converted to prepaid. also I should not have to struggle this much to get a hold of this legal department to resolve this issue! <br> <br> Maybe I must just get my contract with another service provider!