1 reviews | Active since Sept 2018
MTN CORPORATE ????? I app**** for an upgrade on 12/06/2018,it was finally approved on the 4/07/2018 and i was given a tracking number for the handset.(5-7 workingdays for delivery)10 days later i contacted the tracking company,they had not received any handsets from MTN.I then contacted MTN CORPORATE and was told to contact the tracking company again.After numerous calls and emails to MTN CORPORATE i was told that the matter would be escalated,and escalated,and escalated..................... NO RESULTS.After finally getting hold of the administrator 2 weeks ago, i was told that the contract would be cancelled and resubmitted and it would take 48-72 hours to take effect.THE final straw came yesterday when after receiving no reply from the MTN ADMINISTRATOR and 192 hours + later, i managed to get hold of the MTN CORPORATE ADMINISTRATOR, and was told my contract had been terminated??????????????????
Thank you for your post
Please accept my humble apologies for the inconvenience caused. Please do send me the email as per our telephone conversation so that I can do a follow up and resolve your issue.
Warm Reagrds
Zenetta P Viljoen
Complaints Management Team
Best regards,
Thank you for your post
Please accept my humble apologies for the inconvenience caused. Please do send me the email as per our telephone conversation so that I can do a follow up and resolve your issue.
Warm Reagrds
Zenetta P Viljoen
Complaints Management Team
Best regards,
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