1 reviews | Active since Mar 2011
MTN contracts still being billed despite cancel
OK, After MTN telling me that they have sorted out the contract (REQ:***) today I get a SMS stating that I owe over R1000 now on contract which was ported in April 2015<br> My first deduction is for this contract was in 28 March 2013 DEBIT TRANSFER MTN SP A****** R893.98 and April 2015 they took off the final payment for my contract 30 April 2015 DEBIT TRANSFER MTN SP A****** R898.98 I have fulfilled my 24 month contract and ported to Vodacom. Now 29 May 2015 they deduct R651.00 for a service not rendered. this was reversed at the bank. then 30 June R997.90 for services not rendered. I have fulfilled my 24 month contract and canceled in due time despite your strike actions and poor service. I feel legal action and consumer protection act is my next step. Please contact me telephonically so we can stop things from getting out of hand.
Thank you for taking time to raise your concerns with MTN.
We apologise for the inconvenience caused.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards
Tshepiso
MTN Service Provider
REQ:***
Thank you for taking time to raise your concerns with MTN.
We apologise for the inconvenience caused.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards
Tshepiso
MTN Service Provider
REQ:***
