DH
Dayne H

1 reviews | Active since Oct 2016

02 Dec 2025, 08:31

MTN Contracts

Dear MTN Customer Service,

I hope this message finds you well. I am writing to raise a concern regarding the incorrect allocation of contract plans on my MTN numbers.

I currently have two cellphone contracts with MTN, but it seems they have been mixed up:

My number *** should be on the 50GB data plan. My number *** should be on the data and minutes bundle. However, these seem to have been swapped at the time of upgrading the contracts telephonically .

I have been a loyal MTN customer for over 10 years, and I would greatly appreciate this matter being corrected as soon as possible.

For verification purposes, my ID number is ***. Please confirm when this issue has been resolved or let me know if you need any further information from my side.

Thank you for your attention and prompt assistance.

Kind regards, Dayne Howard Contact Number: *** Email: ***

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