MB
Martina B
1 reviews | Active since Jul 2012
09 Nov 2016, 15:27
MTN - Contract termination
<p>On the 5th of October 2016 I went to the Wonderboom Juction branch of MTN. To give a month notice as requested by MTN to cancelled my contract which will expired on the 5th November 2016. Today is all ready the 9th of November 2016 and my contract is still nog been terminated! So now I want to know what is MTN going to do about this poor unsatisfied service? Becauce my debit order is all ready been stop at my bank!</p> <p>Abel was the assistant who helped me and the Request number for the application to cancelled my contract is 734861. The Subscriber Contract Sequence Number is A ********** . </p> <p> </p> <p>Once again the employees at MTN fail to do their company proud!</p>
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MTN South Africa's replyOfficial
10 Nov 2016, 16:22Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly be advised that the data number A*** have been migrated to prepaid as per you requested and the contract have been cancelled.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply10 Nov 2016, 16:22
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly be advised that the data number A*** have been migrated to prepaid as per you requested and the contract have been cancelled.
warm regards
mike
REQ:***
Best regards,