MTN contract switch and delivery nightmare.

About 4 weeks ago, I went to MTN to move my contract from my fathers account to my account. The lady at the counter said that the approval will take around 2-4 days. My Application got conditionally approved the same day, but I still waited for them to fully approve my contract. 3 weeks later, still no message. A week and a half back, I upgraded my contract online but the contract was still not on my name, but the upgrade went through. A week ago, I received a call from DSV, saying that the cannot authorize my delivery, because I was not the main account holder for that contract (phone number). My father then called them from his phone and said that they should make the delivery, but they cannot, because the number he called from was not the number on the contract. They fixed that, and said that MTN will contact me to fix the problems. A week later they called me, but each time I answer, they put the phone down, and when I try to call back to them, their call center machine keeps putting me in a loop, and I can never get to an operator. MTN should have done the contract switch to my account early in the 3 weeks, but the details and everything were still not updated or moved to my account.