MTN contract sucks to core!!!

I took out a new contract with MTN on the 14th of January 2026 at MTN North Cape Mall, the consultant who was helping me asked if I wanted a new sim or I will use the existing sim, I opted to use the existing and I gave the consultant the MTN phone number which is *** however the consultant captured the wrong phone number and I only realized that on the 14th of February 2026 when I received my Usade detail report via email. I contacted MTN contact centre on same day to try and rectify this however they were unable to assist and advised that I should go to the store I will get assistance from there. On the 15th of February 2026 a case was logged and since then I have been going to the shop almost every second day, bear in mind that I have to drive to MTN with my petrol and to this day as I write this message with a heavy heart and disappointment, the error has not been rectified and I am not getting any communication about my query. I paid 2 installments already for the data and minutes that I have not received as a result I have to buy airtime and data even though I have a contract from MTN since January 2026.

To this day NO ONE has contacted from MTN!