MTN Contract still not cancelled

MTN Contract cancellation requested on 5th August still not done.<br> <br> Someone responded on my previous complain saying the number has been converted to prepaid.<br> <br> The contract account is still open.<br> <br> When will it be closed?<br> <br> I tried porting my number to another network, my request was rejected by MTN saying I cannot port a contract number.<br> <br> When I log in to MTN online portal, the contract account number is still active ...<br> <br> This is the worst network ever.<br> <br> Noone knows how to do a simple thing as a contract cancellation.<br> <br> I PAID ALL THE CANCELLATION MONIES ...