MTN Contract refusal with no clarity for reasons or how to resolve

I app**** for my business contract to be changed and supp**** all requested information with zero success. I dealt with Bongile at MTHN Hyde Park who is friendly but not helpful in moving the contract forward.

I escalated to MTN business and MTN ***** via e-mail with no success either.

My CC fees were late but I paid same and provide evidence from CIPC to substantiate. Yet still declined for a lower amount on my contacts.

I have been a client of MTN in my own or business name since 19194 with no default history on my account.

I have been provided with a telephone number to call of a Credit Bureau (They do not tell me which one). Nobody answers the number provided. I left a message but no return call ensues.

I escalated this to MTN business again with no support to resolve.

Annelies Nel 360 Currency CC ***