GG
Gloria G

1 reviews | Active since Oct 2016

05 Dec 2016, 08:42

MTN contract reap off

<p>I thought it was said that they were going to resolve my contract issue and i'm still getting calls from mtn legal department and I feel abused by mtn people I paid u accordingly until the last month of my contract. I called like u said I shoul call to migrate from contract to prepaid then someone did not do their job and I must pay for it now : ref ********** 8 that's the ref number for the call I made on the 8th may 2016 </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply06 Dec 2016, 12:12
Official

Good day Gloria,

Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.

Please provide us with the account number or ID number for us to access the account? - There are no records found for the *** and we find no customer records with the cell number provided.

Please do not hesitate to contact us for further assistance.

Kind regards,

Caylin Julius
MTN Complaints Management Team

REQ:***