AB
Ayanda B

1 reviews | Active since Jun 2016

21 Jul 2016, 05:28

Mtn contract phone

<p>I was on mtn contract phone then I finish to pay the phone,I cancel the contract. </p> <p>On th 20 July 2016 I receive this below sms</p> <p>Yello, overdue account warning. Please pay R 144.18 to avoid service suspension. Make payment to ABSA Bank, account no. ********** 150. Kind Regards, MTNSA</p> <p>My cell number ********** 666</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply21 Jul 2016, 09:00
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Please discard that message. Our banking team was doing a reconciliation of the account so that it is closed properly.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Thabelo

REQ: **********

Best regards,