AB
Ayanda B

1 reviews | Active since Jun 2016

22 Jun 2016, 14:19

Mtn contract phone

<p>Mtn poeple they say they refund me on 20 June.but when I look at my capitec account there is no money.I just call capitec bank and I ask them about the that was deposited on 20 June,they told me was no money deposited buy men.I want my money</p> <p>My cell number ********** 666</p> <p>Mtn pin 2872</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply24 Jun 2016, 11:01
Official

Good Day Busakwe,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly be advised that as per our records the refund was processed to your bank account on the 20-06-2016. Kindly allow 5 to 7 working days for the amount to reflect on your account.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards,

Zukiswa

REQ: **********