TA
Tashna A

1 reviews | Active since May 2016

24 Nov 2018, 10:53

MTN contract nightmare

Good Day,

I want this matter dealt with a great sense of urgency after been given the run around and having been told yesterday I was approved, only to receive a call today that my contract was approved for R600.00 how is that possible, I am a multi millionaire who has all my contracts through MTN for my business and I’m been told my affordability is only R600 rand that is absurd. I can assure you, I will take all my business if this mater isn’t dealt with immediately. I want to collect my mobile devices today, I don’t care have a regional manager address this matter because after 48hours and being told I was approved I am now being told I can only apply for a R600 contract when people earning R3500 are being approve for contracts far more than R600 how can you guys do this?! How is this acceptable an account with 3.5 million investments and a 30k deposited into my account every month and you telling me I can’t afford it

0
Replies (1)
MTN South Africa
MTN South Africa's reply26 Nov 2018, 15:43
Official
Good day Tashna, 

Please note there has been responses on your previous posts on the matter.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,Mazwi ZumaComplaints Analyst

Best regards,