MTN Contract Issues

<p>I lodged a complaint with MTN over a month ago - Case No. ********** . The complaint has to do with the fact that my account was not opened correctly. I asked for an MTNChoice 2GB@99 contract. I was very clear in that I wanted my contract to be capped. The Consultant who opened the account did not give me what I wanted. I was put on an open line. My monthly debit order should be a fixed R99.00, but MTN has been overcharging me since the inception of this contract.</p> <p> </p> <p>I have been charged more than R99.00 every month for the past 4 months. I have called MTN many times and written them numerous emails asking them to rectify the fee structure on my account and refund the extra money that they have debited from my bank account, in vain. MTN not interested in sorting out this issue at all. So frustrated.</p>