1 reviews | Active since Apr 2017
Mtn contract is so frustrating
<p> I am sick and tired of this ****ing contract!!! Since I got it I have problems on problems and nobody is willing to assist me!!!</p> <p>1. Why is my billing different every month??? The contract I signed was for R329 per month and insurance ofor R73 which totalsR401 per month.</p> <p>2.The 3 Indian consultants at Galleria Mall in Amanzimtoti signed me up for insurance thats more than what my phone is worth probably so they could increase their sales. No one could fix this mess mess and I had to go on twitter to get some response. I was refunded and the amount was back to normal in December and January then all of a sudden it went up.</p> <p>3. It is not my problem that MTN handed over the insurance to Pinnacle whatever. Why must I be made to pay by using my minutes to call this company that makes you wait 30 minutes before a call is picked up??!!</p> <p>4. If the insuranceis handled by another company why the **** am I still being billed though MTN?!??! I cancelled my insurance by phone call but I stopped paying for it a few months before that because I never received the insurance contract that I asked for so I assumed that if I stop paying the insurance it will automatically be cancelled since if I claim for a lost phone after not paying insurance premiums surely I wouldn't get a new phone. So can someone sort this out for ****s sake</p>
