Mtn contract change over to prepaid
<p>On the 7th Jan 2017 my number was put off as i changed to prepaid from being on a contract. I received a call on the 10th Jan to inform me that it will take 3-5 working days for my number to be working again. I have not heard back from anyone again. I have been with MTN for over 20 years and never have experienced poor service before this. I hope this matter is sorted ASAP </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly provide us with cell number in question in order for us to be in position to investigate and resolve your problem accordingly.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly provide us with cell number in question in order for us to be in position to investigate and resolve your problem accordingly.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
REQ:***