1 reviews | Active since Feb 2018
MTN Contract Cell phone returned
I have returned mtn contract cell phone & tablet for cancellation but I'm still paying for the package. When I call them I'm taken from pillar to post. I haven't used the package
Good day Derrick,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We note that your account was handed over to our legal department.
We have escalated the matter you will be contacted shortly.
Regards
Charelle Webster
MTN Complaints Management Team.
Best regards,
Good day Derrick,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We note that your account was handed over to our legal department.
We have escalated the matter you will be contacted shortly.
Regards
Charelle Webster
MTN Complaints Management Team.
Best regards,