Mtn contract cancellation difficulty

Cancelling a contract is almost impossible. After 3 attempts aand 4 follow-up calls, I finally got informed that no more deductions will be done from my bank account. It was a 24 month contract supposedly to be R479 per month. After the first year it went up to R520 per month. When it came to cancelling the contract (30 days before expiry date I phone in) I never got any email or sms to confirm cancellation will take place. No reference number supp****. One month later I see another deduction of R598. I phoned in again and was told that no record of cancellation can be found. I then asked the consultant to proceed with cancellation upon wich i was given a reference number. 218November I had to find out that my WiFi service was cut off. And now once again I phoned in to be RUDELY CUT OFF BY THE CONSULTANT at customer care. CARE MY ASS!!!