MTN contract cancellation difficult
Its very difficult and frustrating to cancel an MTN contract. My MTN (number ********** 546) contract expired and it automatically switched to Month to month. I have been calling 808 but never get to speak to a human being. This is absolutely frustrating. I then after a long wile go through someone but we were cut off before he finished the cancellation process
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised that we have evaluated your account and picked up that the number *** have been migrated to prepaid as per you requested.
regards
Mike Ramaboka
Complaints Management Team
Best regards,
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised that we have evaluated your account and picked up that the number *** have been migrated to prepaid as per you requested.
regards
Mike Ramaboka
Complaints Management Team
Best regards,