BJ
Bradley J
1 reviews | Active since Aug 2012
26 Jul 2015, 07:18
MTN Contract cancellation
Good day Sir/Madam<br> <br> I've sent Mtn an email on the 14 July 2015 to indicate to them that I will not be upgrading my contract. I tried phoning 808 as I was told to do so by one of their consulants in their stores. With no joy as the line stays busy. I asked them in the email to please reply on the email to confirm that they received the email. They did not reply at all. The number the contract is relating to is, ***. It belongs to my sister in law which I pay for. So please MTN I'm not going to upgrade that specific number thank you.
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MTN South Africa's replyOfficial
05 Aug 2015, 08:29Hello sagtetye12,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the number *** has been migrated to prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the number *** has been migrated to prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply05 Aug 2015, 08:29
Official
Hello sagtetye12,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the number *** has been migrated to prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the number *** has been migrated to prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,