PP
Providence P

1 reviews | Active since May 2020

02 Aug 2022, 07:42

MTN contract cancelation: The Company continue debiting while conttact is canceled.

Dear All I would like to express my concern regarding your unruthless behavior projected by the company toward cancelation of my contract on my *** number. This number is currently under prepaid however your company continued to **** me by deducting money in my account. This is very painful and ruthless of this company and I believe it's high time we drag the company in the mud for the unpleasant experience with you.

I initially believed that I called the company for cancelation and also requested that no money be deducted from my account. The company failed to act on my request and continued to deduct money for 2 month in my account and the amount moved from R199 to R1080.00. Which was never refunded to me. I also contacted MTN to cancel as the payments continued. I therefore request a refund of all payments made for R1080 April, May, no payment in June and it started in July. Kindly note that I have no contract with you and i need a refund from April to July that was ******** deducted from my account. The company has internal people that are there to ***** people and they complaisant to that behavior since they benefit from ******** people

I have done all in power's to terminate my contract. By the end of contract my number was moved to month to month contract. I then did not have a problem as I took long to cancelation the contract. Eventually when i requested cancelation the amount changed.

Please note that I did not breach any contract with mtn and I have no access to data that was provided. The company *****ed me, I never defaulted as I requested for my contract to be canceled.

I feel betrayed by the company or they are probably continuing to ***** other people out there through the same service,Or maybe the company is using this strategy to ensure that the poor customers can never get a rest from their looting.

This is absurd due to the fact that my payment for housing has failed as you MTN decided to ***** my money.

Since I didn't have a joy in MTN resolving my case. I have resorted to request HelloPeter to provide assistance

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