MTN contract cancelation fee

<p>On the 17th of November I called MTN and I spoke to someone who advised me that my last instalment is indeed in Nov if I cancel my contact on the 9th of Dec before my next debit order. I get debited on the 20th. The reason I called to confirm my last instalment due is being I understand that we pay contract in arrears; I pay the following month for the current month. However this girl reassured me that should I cancel my contract prior the 20th of Dec, I will not be debit after that. Please rest assured that if I will be debited on the 20th of Dec for 083 ********** then I will make a reversal and it will affect the other phone that is still active with MTN.</p> <p>I called on Monday to cancel my contract and I am told that my last instalment is in Dec.. I called twice to ask to speak to a Team leader, and there is no1 available to take my call. I do not want to be on ITC and I cannot be debited again as I was advised that I should not be on the 20th. I have been told by Team Leader and MTN 3 agents that Dillion Moodly “so to be a supervisor” will contact me, till this day I am waiting.</p> <p> </p>