lM
lerato M

1 reviews | Active since Aug 2011

14 Sept 2015, 16:39

MTN contract call centre - Gatvol

ref no ***<br> ref *** spoke to Giano<br> ref *** spoke to Nobubabalo<br> ref *** spoke to Lathoya, and demanded team leader Mmasechaba the supervisor/team leader -->pointless to speak to her...still waiting for the forms she said she will send thru today the 14/09/2015<br> <br> ref ***0 on the 09/09/2015 emailed to [Email Removed] -->still no response<br> <br> 13th Aug to date, trying to resolve 2 queries.<br> 073...2403 migrate to prepaid

0
Replies (1)
MTN South Africa
MTN South Africa's reply15 Sept 2015, 10:26
Official
Hello ram0612,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that the contract has been migrated to pre-paid and the last debit order will be on the 25-09-2015 for the invoice that closed on the 26-08-2015, because the contract expired on the 28-08-2015.

Best regards
Mantoa
REQ:***