1 reviews | Active since Nov 2013
MTN Contract Bill inflated with Non Existent Insurance.
Why are you people *****ing me up like this, how many times must I be reporting this billing nonsense!! My previous complaint still stands, GO FIGURE! The BILLING madness on my account still continues, even worse for the October Billing Invoice, there are 6 instances of Insurance on the same bill, with different amounts! How do you explain that after being told by your trusted Insurance Administrators (Pinnacle & MonitorKZN) that my Insurance was Cancelled and cannot be reinstated! I AM NOW CONVINCED, THIS IS YOUR WAY OF CHASING ME AWAY TO ANOTHER SERVICE PROVIDER, you USELESS NUMBNUTS!
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
The matter has been escalated to Insurance Pinnacle supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
Mike Ramaboka
Complaints Management Team
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
The matter has been escalated to Insurance Pinnacle supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
Mike Ramaboka
Complaints Management Team
