MTN Contract Bill inflated with Non Existent Insurance.

The BILLING madness on my account still continues, even worse for the September Billing Invoice, there are 6 instances of Insurance on the same bill, with different amounts! How do you explain that after being told by your trusted Insurance Administrators (Pinnacle & MonitorKZN) that my Insurance was Cancelled and cannot be reinstated!

I want this bill redone ASAP, otherwise there is going to be trouble as I'm NOT PAYING TRIPPLE MY AGREED UPON BILL!! I WILL ONLY BE MAKING PAYMENT FOR WHAT I SIGNED FOR!

Also, what is the point of the Online Queries page when nobody bothers to respond, like the following:

Query details Query record detail Reference number ********** 36 Query type Insurance queries/credits Query status Open Date created 2017-08-31 Time created 15:14:16 Contact Reported by Selfcare CSR Usere Assigned to Assigned to MTN Active Support Hub Query detail Phone Number: ********** 7476, Note Text: Why Am I being billed twice for insurance? This has led to mypremium going up drastically! Can someone please explain what is going on here. Reallocated to group 'MTN Active Support Hub' on 31/08/2017 at 15:14:16