LL
Leeto L
1 reviews | Active since Jun 2019
06 Jun 2019, 14:02
MTN Contract application taking too long
I app**** for a contract with MTN at the eastgate branch Wed 29 May. It is now Thurs 6 June and still no word. The guy helping also has no clue every time i contact them it "we will escalate". What seems to be taking this long? Doesn't deserve the 1 star
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Replies (2)
MTN South Africa's replyOfficial
07 Jun 2019, 09:35Good day Leeto
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note as per our telephonic conversation, the application is still processing after the re-submission of a clearer copy of the ID.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note as per our telephonic conversation, the application is still processing after the re-submission of a clearer copy of the ID.
Warm regards,Mazwi ZumaComplaints Analyst
Best regards,
MTN South Africa's reply07 Jun 2019, 09:35
Official
Good day Leeto
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note as per our telephonic conversation, the application is still processing after the re-submission of a clearer copy of the ID.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note as per our telephonic conversation, the application is still processing after the re-submission of a clearer copy of the ID.
Warm regards,Mazwi ZumaComplaints Analyst
Best regards,
LL
Leeto L's updateReviewer Update
07 Jun 2019, 15:16Im still waiting a phone call from you telling me estimates of how long this will take. Canceling and going with another provider sounds better. This is ridiculous and a joke.
LL
Leeto L's update07 Jun 2019, 15:16
Reviewer Update
Im still waiting a phone call from you telling me estimates of how long this will take. Canceling and going with another provider sounds better. This is ridiculous and a joke.