MTN Contract, appalling service

I app**** for MTN home internet on 01 April 2025 and i paid R590 upfront and was promised delivery after two days. I enquired after a week about the delivery and i was told DSV cannot get hold of me, despite no missed calls on my phone. So i want to cancel the deal because the service is pathetic, and that's when the nightmare started. I was told to cancel, i need to call Vasco connect because the contract is with them. Not once during the sale process was i informed about Vasco and that the contract is not with MTN but actually it is with Vasco. I tried calling Vasco, held for two hours no one answered, sent a WhatsApp, no one responded. I sent an email to the MTN complaints department who actually removed MTN from the equation. I called MTN again, they said i should call DSV to cancel the delivery, DSV says they cannot take an instruction from me as the number on the system is incorrect (hence the non delivery). Been on the phone with MTN for the long time today, being sent from pillar to post. The service i received this time around is appalling.