MTN contract and SIMcards still not activated and RICA barred!

I app**** for a contract online (cellphone and laptop bundle) and received parcel on 11 April. Courier requested my copy of ID and proof of address on delivery. The 12th April I called MTN to activate the 2 simcards. On 15 Apr the devices was still not working and stated emergency calls only and afterwards RICA barred.

I contacted MTN again who said I need to go into the nearest store as they cannot assist telephonically. I went to MTN The Bridge Greenacres Port Elizabeth on 27 Apr and explained to which the consultant then RICA the simcards. To which only 1 was succesfully done. Another trip was made to MTN The Bidge Greenacres Port Elizabeth on 29 Apr to enquire why the cellphone sim still shows emergency calls only to which he stated "he thinks" headoffice didnt activate the sim. He said I must just wait when phone will work. I asked timeframe to which he said he does not know and it I must have been lucky that the other sim RICA so fast and the other one might take a day.

I phoned MTN yet again on 29 Apr to which they told me only the 1 sim was activated but I must wait as the 1 sim was only placed for RICA on 29 Apr and not on 27 Apr as I requested. I must wait 2-24 hours. Why did courier collect my FICA documents if I must still up and down to stupid MTN store!!!!!

Today is the 30 Apr, cellphone is still not working . States emergency calls only.

Have device 2 weeks and of no use!!

This is the worst service ever!!!!!