SM
Sthomo M
1 reviews | Active since Jul 2020
16 Jul 2020, 15:56
MTN CONTRACT
MTN South Africa Good day,
Issue: I confirmed to a contract in April that included 2 phones, but instead I got 3 simcards. I called the company immediately to cancel this as they said they had no stock of phones due to covid 19. They confirmed to have cancelled the contract. But last month I got a debit order. I have tried to contact the said MTN supplier (empowered solutions) but to no avail. The contract is showing active on the MTN store but no one seems to know how to cancel it. After the agent said the contract was cancelled I immediately discarded the simcards. I have no simcards, no phone but a debit order and MTN under my credit record
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Replies (5)0
Replies (5)SM
Sthomo M's updateReviewer Update
16 Jul 2020, 21:47Of cause there's no usage! Where do I put 3 simcards?? I have a multiple of these kinds of replies but none seem to bring solution. I am disgusted by this ******** activity!
SM
Sthomo M's update16 Jul 2020, 21:47
Reviewer Update
Of cause there's no usage! Where do I put 3 simcards?? I have a multiple of these kinds of replies but none seem to bring solution. I am disgusted by this ******** activity!
SM
Sthomo M's updateReviewer Update
22 Jul 2020, 22:12Still waiting on update regarding this matter.
SM
Sthomo M's update22 Jul 2020, 22:12
Reviewer Update
Still waiting on update regarding this matter.
SM
Sthomo M's updateReviewer Update
29 Jul 2020, 09:58DO I NEED TO WRITE ANOTHER REVIEW TO GET PROPER ASSISTANCE IN THIS MATTER? ANOTHER RANT ON SOCIAL MEDIA TO GET YOUR ATTENTION? THIS BOGUS CONTRACT IS STILL SHOWING IN MY CREDIT PROFILE AS A R148 CONTRACT. REMOVE IT!! CANCEL EVERYTHING. GOODNESS ????
SM
Sthomo M's update29 Jul 2020, 09:58
Reviewer Update
DO I NEED TO WRITE ANOTHER REVIEW TO GET PROPER ASSISTANCE IN THIS MATTER? ANOTHER RANT ON SOCIAL MEDIA TO GET YOUR ATTENTION? THIS BOGUS CONTRACT IS STILL SHOWING IN MY CREDIT PROFILE AS A R148 CONTRACT. REMOVE IT!! CANCEL EVERYTHING. GOODNESS ????
MTN South Africa's replyOfficial
04 Aug 2020, 08:36Thank you for your time
Please be advised your contract is cancelled, there is no credits due to you all your debits has returned.
Kind Regards
Alice van der Merwe
Please be advised your contract is cancelled, there is no credits due to you all your debits has returned.
Kind Regards
Alice van der Merwe
MTN South Africa's reply04 Aug 2020, 08:36
Official
Thank you for your time
Please be advised your contract is cancelled, there is no credits due to you all your debits has returned.
Kind Regards
Alice van der Merwe
Please be advised your contract is cancelled, there is no credits due to you all your debits has returned.
Kind Regards
Alice van der Merwe
SM
Sthomo M's updateReviewer Update
20 Aug 2020, 17:03MTN is still showing on my credit record as an active account! Worst of all it's now showing as a default!! MISSED PAYMENT!! This is getting out of hand and very messy! Have you sent clearance to the credit beaurues??? Clearly not!
SM
Sthomo M's update20 Aug 2020, 17:03
Reviewer Update
MTN is still showing on my credit record as an active account! Worst of all it's now showing as a default!! MISSED PAYMENT!! This is getting out of hand and very messy! Have you sent clearance to the credit beaurues??? Clearly not!