CK
Celumusa K
1 reviews | Active since Jan 2019
23 Jan 2019, 13:42
MTN contract
I have a problem with MTN I have a data contract with them which I am supposed to pay R89.00 per month. They have been deducting R124.05 for the previous three months. I have phoned them several times and they are telling me that I subscribed for international calls yet I never did that. I am really disappointed with MTN currently. I want them to cancel that international subscription now. I want to pay the R89 that I subscribed for not R124.05.
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MTN South Africa's replyOfficial
24 Jan 2019, 14:33Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,
MTN South Africa's reply24 Jan 2019, 14:33
Official
Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,