MN
Monde N
1 reviews | Active since Dec 2017
07 Dec 2017, 11:58
MTN Contract
Hi My name is Monde, I got a call from MTN Lawyers telling me that I haven't been paying my contract phone, What contract phone? because I don't have any contract with MTN I explained that to the consultant that called me and she said I must send an affidavit stating that I don't a contract I did send it along with my Id copy but instead of trying to get the person they sold the phone to they are still bothering me and its really irritating and its also ruining my credit score. I'm really disappointed and annoyed!!!
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MTN South Africa's replyOfficial
08 Dec 2017, 08:40Good day Monde,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please send us a p4rivate message with your I.D number in order for us to check if there is any progress with regards to this.
Kindly advise who you sent your affidavit and certified I.D to?
Regards
Charelle Brockman
MTN Complaints Management Team.
Best regards,
MTN South Africa's reply08 Dec 2017, 08:40
Official
Good day Monde,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please send us a p4rivate message with your I.D number in order for us to check if there is any progress with regards to this.
Kindly advise who you sent your affidavit and certified I.D to?
Regards
Charelle Brockman
MTN Complaints Management Team.
Best regards,