MTN Contract

<p>I had a contract with MTN of R299 per month. After it expired it had a fruadulant upgrade doen in Kwazulu Natal. I was requested to provide MTN with an affidavit and copy of my ID in order for them to investigate the matter.</p> <p> </p> <p>after numerous call I wasnt getting anywhere becuas ewhen I attempt to enter the contract number with the self help sevrice I get told the number has been barred and then get cut off. I went three times to the Tygervalley store met with different people who is unable to close the matter becuase of an outstanding amount they claim I should pay them.</p> <p> </p> <p>I then tried to call the manager of that branch Riaaz and Suzette on respective number who doesnt answer. I was given a office number to follow up as well as the number of the staff member Adam who worked at this store who doesnt answer either.</p> <p> </p> <p>I was evenutally given the number of Theo Albertus whom I emailed and yet to resolution. theo gave me a form to go in to the store. Remember this is now my fifth time back at the store. Then Ncumisa tells me she will cancel the contract and request the break down of the contract Ref ********** 0 and call me within three days. After two weeks I went back to the store to speak meet with Anthea who told me she could access Ncumisa email dispite giving her the reference so she needed to log another email.</p> <p> </p> <p>Eventually two week later I receive another email from Anthea and costed me calling Shereen manager at Parow store many times. The email is exactly as what is on the screen.</p> <p> </p> <p>After speaking to about ten different people to resolve this matter and going in to the store alomst tem times now I receive a call to say more charges has been added becuase Ive been handed over.</p> <p> </p> <p>I would like to cancel this contract as what I requested the beginning of the year and require the breakdown of this amount you say I owe you in detail.</p>