lL
lebo L
1 reviews | Active since Jun 2016
07 Jul 2016, 15:28
mtn contract
<p>Good day.... I appreciate that you came back to me and responded to my complaint mtn, but now it's been a week since you promised to get back to me again. Am now the 5fth month without my contract phone that was collect for repair, I was not even given the loan phone but am paying every month for a phone that am not using.</p>
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MTN South Africa's replyOfficial
08 Jul 2016, 20:04Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,
MTN South Africa's reply08 Jul 2016, 20:04
Official
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,