MTN CONTRACT

I AM SO DISAPPOINTED AT MTN!!!iI HAD A CONTRACT WITH YOU IN 2014 FOR R119 PHONE WHICH I PAID THE 24MONTHS FULL. I OPEN THIS CONTRACT TO CREATE A CREDIT RECORD BECAUSE I WAS APPLYING FOR A BOND. AT THE END OF THE CONTRACT YOUR CONSULTANT CALLED ME TO ASK IF I WANT TO UPGRADE I SAID NO... SHE SHOULD CLOSE IT AND NOT DEBIT. SHE CONFIRMED THAT SHE DID AND TRULY THERE WERE NO DEBIT ORDERS GOING OFF AFTER THIS IF THERE WERE I WOULD HAVE INQUIRED I MEAN IT'S ONLY R119 CONTRACT BUT YOU GUYS DID NOT CLOSE THIS ON THE CREDIT BUREA. WHEN I CHECKED THERE I SAW MTN OWING R7000 REALLY MTN IS THIS HOW YOU DO BUSINESS WITH YOUR CLIENTS?MY CONTRACT WITH YOU WAS DONE FOR THE 24MONTHS AND IF REALLY I OWED YOU WHY WERE YOU NOT DEBITING MY ACCOUNT?I DISPUTED THIS ACCOUNT ON THE CREDIT BURUE. I TOOK UP OTHER CONTRACTS AFTER THAT AND THIS NEVER REFLECTED UNTIL NOW WHEN I TRY TO BRING BUSINESS TO YOU AND TAKE UP A CONTRACT I AM TOLD THAT MY NAME IS WITH YOUR COLLECTIONS DEPARTMENT!!!GUYS HOW CAN YOU BE SO CARELESS WITH SOMEONE'S PROFILE?PLEASE REMOVE THIS AMOUNT FROM MY NAME I DO NOT OWE YOU AND I WANT TO TAKE UP A NEW CONTRACT WITH YOU BUT HOW WHEN YOU HAVE *****ED MY NAME?I WANT YOUR MANAGER TO CALL ME AND FIX THIS.