MTN continues to send competition spam

Item: MTN South Africa
Rating: 2
Author: Arno R

MTN continues to send me stupid competition spam. I've already tried to opt out multiple times, but I still get these spam messages from the 30640 and 47940 numbers. Is leaving MTN for vodacom the only way to get rid of these sms's???

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

09 Jan 2016, 14:00

Hello halfpad,

We are sorry to have disappointed you with our service and we can assure you that it is not our intention to dissatisfy our customers.

Please note our teams are working on improving the service delivery going forward.

We have requested for this to be investigated and cancelled as requested.

Please do not hesitate to contact us for further assistance.

Caylin Julius
MTN Complaints Management Team
REQ:***

MTN South Africa's reply09 Jan 2016, 14:00

Official