BZ
Bhekamazwane Z

1 reviews | Active since May 2010

26 Nov 2015, 07:22

Mtn continues to overbill

Mtn is a real stuff up and I honestly feel tortured by them because they have me trapped in a contract. I have on more than several occasion complained of their overbilling, arranged for a conversion to TopUp so as to not go above my minimum subscription charges, which application I was told was granted, law and behold I have to pay an exhorbitant amount again. I am done, I will not renew this contract and want nothing to do with Mtn anymore, honestly don't feel any pity with your Nigerian issues, to me you are greedy ******.

0
Replies (1)
MTN South Africa
MTN South Africa's reply28 Nov 2015, 13:07
Official
Hello makhehla,

Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Kindly note that the matter has been escalated to the relevant person that assisted with this query.


Regards
Nompumelelo
REQ:***

Best regards,