CG
Clayton G
1 reviews | Active since Nov 2018
14 Apr 2019, 22:40
MTN continues to fail me
Looks like MTN can not fix my provisioning, I was perfect from Jan but from Feb onwards I got incomplete data, now my monthly minutes is not given to me as well, never thought I would lose much respect for this company, I feel like they are ******* and don't care about their customers, debit my account and rip me the **** off, never have I been so ****en ****ed.
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MTN South Africa's replyOfficial
15 Apr 2019, 09:44Good day Clayton,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this and we would like to sincerely apologise that you received such poor service.
Kindly note that another request has been logged with support, we will revert to you with feedback.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this and we would like to sincerely apologise that you received such poor service.
Kindly note that another request has been logged with support, we will revert to you with feedback.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,
MTN South Africa's reply15 Apr 2019, 09:44
Official
Good day Clayton,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this and we would like to sincerely apologise that you received such poor service.
Kindly note that another request has been logged with support, we will revert to you with feedback.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this and we would like to sincerely apologise that you received such poor service.
Kindly note that another request has been logged with support, we will revert to you with feedback.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,