SS
Susan S
1 reviews | Active since Jul 2010
27 May 2019, 16:33
MTN continues to appropriate data after one month
After complaining bitterly about data expiring at the beginning of the year, MTN finally gave back the data due to me.
That's why, after the the change of legislation, I could not believe that they are STILL seizing data after one month of purchasing it. Come on guys - the last to and fro took so much energy! Must I have to go through that all over again?
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MTN South Africa's replyOfficial
28 May 2019, 12:16Good day Susan
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
MTN South Africa's reply28 May 2019, 12:16
Official
Good day Susan
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team