CH
Conrad H
1 reviews | Active since May 2018
24 May 2018, 08:34
MTN Content services *******s
MTN a bunch off theives .... Why is there content services that cannot be blocked on my phone i have used all off you codes to block it but nothing works... Not your *********** staff or useless codes.... I want my number to be unsubscribe now **********
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
24 May 2018, 09:51Dear Conrad,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Kindly note I can confirm that you are not subscribed to any content vendors at this present stage.
Dial *141*5# and select which services to unsubscribe from in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
MTN South Africa's reply24 May 2018, 09:51
Official
Dear Conrad,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Kindly note I can confirm that you are not subscribed to any content vendors at this present stage.
Dial *141*5# and select which services to unsubscribe from in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
CH
Conrad H's updateReviewer Update
24 May 2018, 10:50I have dialed *136*5# but it still comes back even up till now ... This is the first network i have this problem with
CH
Conrad H's update24 May 2018, 10:50
Reviewer Update
I have dialed *136*5# but it still comes back even up till now ... This is the first network i have this problem with