CVDB
Charne Van Den Berg
1 reviews | Active since Aug 2018
21 Aug 2018, 13:57
MTN Content Services
Dear MTN, I do not appreciate you subscribing me to Subscriptions at R5 per day.
I have not given any authorization for content services to me added to my number.
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MTN South Africa's replyOfficial
21 Aug 2018, 18:12Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
Kindly be advised that we have evaluated your number *** and couldn't pick any content charges on the mentioned number kindly dial *136*5# and choose option manage subscription to block content services.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply21 Aug 2018, 18:12
Official
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
Kindly be advised that we have evaluated your number *** and couldn't pick any content charges on the mentioned number kindly dial *136*5# and choose option manage subscription to block content services.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,