1 reviews | Active since Jun 2017

23 Jun 2017, 10:27

MTN Content Billing **** ongoing and ongoing

<p>I am being billed R1.75 per day for content that neither me nor MTN are able to remove. I have been in contact with MTN since 2 June EVERY SINGLE DAY! Do you expect me to just accept that I must pay for SOMETHING that I DID NOT SUBSCRIBE TO????????? </p>

0
Replies (3)
MTN South Africa
MTN South Africa's reply26 Jun 2017, 14:30
Official

Thank you for your post.

We apologize for the delayed response.

Kindly be advised that MTN cannot active content service on your account or device.

This service is activated by the user using the device. Gamer + daily content service is used.

Our systems are down at the moment to remove this service for you

STOP to ***.

Needs to sms CANCEL to 31018

We have made a note that once the service is up and running to remove this service for you.

Kind Regards,

Alice van der Merwe

Best regards,

MTN South Africa
MTN South Africa's reply26 Jun 2017, 14:32
Official

Thank you for your post.

We apologize for the delayed response.

Kindly be advised that MTN cannot active content service on your account or device.

This service is activated by the user using the device. Gamer + daily content service is used.

Our systems are down at the moment to remove this service for you

STOP to ***.

Needs to sms CANCEL to 31018

We have made a note that once the service is up and running to remove this service for you.

Kind Regards,

Alice van der Merwe

Best regards,

MTN South Africa
MTN South Africa's reply26 Jun 2017, 14:32
Official

Thank you for your post.

We apologize for the delayed response.

Kindly be advised that MTN cannot active content service on your account or device.

This service is activated by the user using the device. Gamer + daily content service is used.

Our systems are down at the moment to remove this service for you

STOP to ***.

Needs to sms CANCEL to 31018

We have made a note that once the service is up and running to remove this service for you.

Kind Regards,

Alice van der Merwe

Best regards,