MTN Contact service is very terrible. I wouldn't advise anyone to have a contract with them nor prepaid.

I had a contract with MTN that ended last year and now they lodge a complaint about me on credit bureau that i owe them money. Now am trying to call to find out why, i have been moved around between call center agents saying my query is under the old system. Every time when am moved to another agent they say we are using the new system not the old system. Finally when i got to a old system. The old system is offline today after wasted an airtime by moving around. Its the second time calling MTN, am doing a follow up on the reference i got last week but i cant get help because there are two systems that you need to be pushed around first to get the right agent.